Privacy Policy

When you place an order, create an account, contact us, or interact with Nongorr, we may collect information such as your name, phone number, email address, delivery address, order details, selected size, custom measurements, payment reference, bKash transaction ID, and optional payment screenshot.

We use your information to confirm orders, process manual payment verification, prepare products, arrange delivery, provide customer support, improve shopping experience, manage returns or exchanges, and send important order updates.

For manual bKash payments, customers may provide sender number, TrxID, and optional payment screenshot. This information is used only to verify payment and match it with the correct order. Payment screenshots should only be accessible to authorized Nongorr admin users after backend integration.

To deliver your order, we may share necessary delivery information such as name, phone number, address, order ID, and parcel details with courier partners. We only share the information required for delivery.

If you create an account, we may save your order history, wishlist items, addresses, and custom measurement information to make future shopping easier. Customers should be able to update or request deletion of their information after backend account features are connected.

Nongorr may use cookies or analytics tools in the future to understand website performance, improve product discovery, and provide a better shopping experience. These tools should not be used to collect unnecessary personal information.

We do not sell customer personal information. We may only share necessary information with trusted service providers such as courier partners, payment verification support, hosting providers, or tools needed to operate the website.

We aim to protect customer information using secure systems, restricted admin access, and careful data handling. Sensitive information such as payment screenshots and customer order data should be protected with proper access controls after backend integration.

Customers may contact Nongorr to request correction, update, or removal of their personal information where applicable. We will do our best to respond to reasonable requests.

Nongorr may update this Privacy Policy as the business grows, especially when new features such as online payment gateway, courier API, customer accounts, or analytics tools are added. The latest version will always be available on this page.

If you have any questions about this Privacy Policy, please contact us through our official WhatsApp, Facebook, Instagram, or support email.